Privacy Policy
Welcome to Custom Cardboard Boxes’ Privacy Policy. We take your privacy seriously. This policy explains what information we collect, why we collect it, how we use it, and how we keep it safe. Please read it carefully so you know what to expect when you use our website.
1. Introduction
We respect your privacy. We only collect personal information to provide our services and improve your experience. This policy explains:
What information we collect
How we use it
How we keep it safe
Your choices about your data
Your trust matters to us, and protecting your privacy is our top priority.
2. Information We Collect
We collect information to process orders for custom cardboard boxes and provide the best service possible. Here’s what we may collect:
Personal Information
Name
Address
Email address
Phone number
Order Details
Product specifications for your custom boxes
Payment information
Technical Data
IP address
Browser type
Device information
Cookies and tracking data
Usage Data
Pages you visit on our site
Links you click
Time spent on our pages
Other Information
Feedback you share through surveys or contact forms
We only collect the information we need and handle it carefully to protect your privacy.
3. How We Use Your Information
We use your information to serve you better. Specifically, we use it for:
Order Processing
Confirming and fulfilling your orders
Processing payments securely
Updating you about order status and shipping
Customer Support
Responding to your questions or concerns
Providing assistance during the order process
Website Improvement
Tracking which pages are popular
Fixing errors and improving site navigation
Marketing and Updates
Sending information about new products or services (only if you agree)
Sharing special offers
Legal Requirements
Complying with laws and regulations
Protecting our rights and ensuring safe transactions
We only use your data for the purposes we clearly share with you.
4. Data Security
We work hard to protect your information. Here are some of the ways we keep it safe:
Encryption
We encrypt sensitive data during online transactions.
Access Controls
Only authorized employees can access personal data.
They follow strict privacy guidelines.
Secure Storage
We store data on secure servers.
Our systems are regularly reviewed and updated.
Regular Security Checks
We routinely monitor for potential threats.
We’re committed to safeguarding your personal information at every step.
5. Cookies and Tracking Technologies
To improve your experience, we use cookies and similar tools:
Cookies
Small files that store information on your device.
Help keep you logged in and remember your preferences.
Tracking Pixels and Analytics
Let us understand how our website is used.
Help us improve features and fix problems.
You can manage cookie settings in your browser. If you turn off cookies, some features of our site may not work as well.
6. Third-Party Services
We may work with trusted third parties to help us deliver our services. Examples include:
Payment Processors: For secure payments
Shipping Partners: For delivering your custom cardboard boxes
Email/Marketing Services: For sending important updates
We ensure these partners follow strict privacy rules and only use your data to help us serve you better.
7. Your Rights and Choices
Your personal data is yours. You have the right to:
Access: Request a copy of your information.
Correction: Ask us to update incorrect information.
Deletion: Request that we delete your data.
Opt-Out: Choose not to receive marketing emails or messages.
Data Portability: Ask for your data in a usable format.
If you want to exercise any of these rights, just contact us—we’re happy to help.
8. Data Retention
We only keep your information for as long as needed. For example:
Order details are kept until you cancel your order or request deletion.
We may keep some data as required by law.
When your information is no longer needed, we delete it securely.
9. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect their data. If we find out we have, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
We’ll update the date at the top of the policy.
We’ll highlight any major changes.
We’ll explain how the changes affect your data.
We recommend checking this page when you visit our website. By continuing to use our site, you agree to the updated policy.
11. How to Contact Us
If you have questions about this policy or want to exercise your rights, please get in touch:
Phone: +1 (302) 306‑3031
Address: 5900 Balcones Drive, Suite 14291, Austin, TX 78731
Email: info@customcardboardboxes.co
Website: www.customcardboardboxes.co
We’re committed to being open, honest, and responsive. Thank you for trusting Custom Cardboard Boxes with your information. Your privacy is important to us.