Terms & Conditions

Welcome to Custom Cardboard Boxes. By using our website or placing an order, you agree to the terms outlined below. Please read them carefully, as they govern your use of our services. We may update these terms at any time without prior notice. Continued use of the website means you accept any changes.

1. Introduction

This website allows you to explore and order custom cardboard boxes designed to fit your needs. By browsing our site or making a purchase, you accept these terms and agree to follow them. These terms explain your responsibilities, our services, and how we do business.

2. Our Services & Orders

We specialize in making custom cardboard boxes based on your specifications.
When you place an order:

• You will choose from available sizes, designs, and finishing options.

• You will receive digital proofs for approval before production begins.

• We begin production after final approval and payment confirmation.

• Full payment or a deposit (as stated at checkout) is required to start work.

• Pricing may vary based on complexity, materials, or customizations.
  All orders are subject to our review and approval.

Please review all details carefully before confirming your order. Once production begins, changes may not be possible.

3. Your Responsibilities

To help us serve you efficiently, you agree to:

• Provide accurate information: Your contact details and design specifications must be correct.

• Own your content: You must have legal rights to use any logos, images, or artwork submitted.

• Review proofs thoroughly: You are responsible for checking spelling, layout, and design accuracy before approval.

• Follow instructions: Use our design templates and guidelines for proper file setup.

• Protect your account: Do not share your login or account details with others.

Mistakes caused by inaccurate information or missed proof errors will not be our responsibility.

4. Prohibited Activities

To maintain a safe and respectful platform, you agree not to:

• Disrupt or misuse the website’s functionality.

• Upload or use copyrighted, offensive, illegal, or fraudulent content.

• Impersonate others or provide false information.

• Use our services for illegal or misleading purposes.

Violating these rules may result in suspension or termination of your access to our services.

5. Intellectual Property

All content on this website—text, images, designs, and product layouts—is the property of Custom Cardboard Boxes or its partners.
You may:

• View or download content for personal use only.
  You may not:

• Reproduce, copy, modify, or distribute our materials for commercial use without written permission.

Please respect our intellectual property and that of others.

6. Shipping, Returns & Warranty

We work hard to deliver your custom boxes on time and in perfect condition.

• Shipping Times: Delivery time depends on your location and the complexity of your order.

• Returns & Warranty: We only offer returns or reprints for manufacturing defects. We do not cover damage caused by mishandling or accidents.

• Reporting Issues: Inspect your order upon arrival. Notify us within 3 business days if there is a problem.

• Case-by-Case Evaluation: Refunds and reprints are evaluated individually.

We are not responsible for delays caused by shipping carriers or incorrect delivery information.

7. Limitation of Liability & Dispute Resolution

We aim for high quality in all our products, but:

• We are not liable for indirect, incidental, or unexpected damages.

• If you have a concern, please contact us first so we can resolve it directly.

• Any unresolved disputes will be handled under the laws of our operating jurisdiction (Austin, TX, USA).

Your use of our site confirms agreement to these limits and our preferred method of resolution.

8. Changes & Contact

We reserve the right to update these Terms & Conditions at any time. You are encouraged to review this page before placing each new order. Continued use of our services confirms your acceptance of any changes.

If you have questions or need support, please contact us:

• Email: info@customcardboardboxes.co

• Phone: +1 (302) 306‑3031

• Address: 5900 Balcones Drive, Suite 14291, Austin, TX 78731

• Website: www.customcardboardboxes.co

Thank you for choosing Custom Cardboard Boxes. We value your trust and look forward to serving you.